Obviously they are doing data collection and selling training data of emotional conversations to AI labs. But what's their stated justification? I can't figure it out.
They mention heightened scrutiny around controlled substances (with amphetamines for ADHD as an example) on the FAQ. https://help.headway.co/hc/en-us/articles/29673299878676-Doc...
The risk is that a drug dealer or addict pays people to use their identities and possibly insurance info, pretends to be them and to have ADHD in telehealth sessions, and stockpiles Adderall.
It's literally just a government ID check/liveliness check. In this case... it's needed.
So yes verification is needed. We can do that just fine without more facial recognition intruding into everyday affairs.